![]() ![]() Check the Devices Compatibilityīefore you attempt data transfer with the Move to iOS app, you should check if your Android and iPhone meet the minimum requirements to use the app.Īn Android device must be running Android 4.0 or higher, while an iPhone must be running iOS 9.0 or higher to successfully transfer data with the Move to iOS app. You should pay attention to the letter capitalization and the space between letters.įor example, if your security code is "126578", you cannot fill in it as "12 6578". Thus you have to check whether you fell in a wrong security code to cause your Move to iOS not working. When you use Move to iOS to transfer WhatsApp from Android to iPhone, you need to vertify a security code to connect your iPhone and Android devices. Check Internet Connection on Both Devices Below are the 9 quick fixes you can apply to fix Move to iOS not working error.ģ. You have already known the possible reasons why your Move to iOS not connectiong issue occurs, which can help to better find out the effective solutions to get this done. 9 Quick Fixes to Troubleshoot Move to iOS Not Working Issue The working process of the Move to iOS app is interrupted or disrupted on the Android phone by another task (e.g., phone call) at the time of transfer. Some stucks on your phone devices and Move to iOS app.ħ. Storage space is not adequate on the receiving device (iPhone).Ħ. Your Android and iPhone are connected to different Wi-Fi networks.ĥ. iOS device is running an OS below iOS 9.0.ģ. Android phone is running an OS below Android 4.0.Ģ. The following are the most common reasons why is Move to iOS not working:ġ. This, plus the fact that it carries out the data transfer over a Wi-Fi network, leaves many possible causes as to why it fails at times. Move to iOS is an Android app with no companion app on iOS to pair. Just go ahead, and find out which one is your solution. So What can you do to fix this issue? Take it easy, this article takes an aim to help you solve Move to iOS not connecting to iPhone and Android devices with a full guide in detail. This seems to be a great helper when people wonder to switch data from Android to iPhone, right? However, it's reported that many users have been complaining about Move to iOS not working issue happening from time to time, which is pretty annoying. If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.Move to iOS, specifically designed by Apple, is aimed to transfer data from Android to iPhone quickly, including contacts, message history, calendars, and the all-important WhatsApp chats. Seeing pictures that are not my photos in OneDrive Need more help?įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Troubleshoot OneDrive for iOS app problems Manually upload files or photos to OneDrive in iOS Upload HEIF and HEVC photos and videos to OneDrive To disable optimization, tap Settings > iCloud > Photos and uncheck Optimize Storage. OneDrive cannot upload photos optimized for iCloud. If your camera upload is taking too long to set up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll. If you're not connected to Wi-Fi, check your mobile OneDrive settings. If you want to use your mobile network, tap Settings, tap Camera upload, and then turn on Use Mobile Network. Automatic uploading cannot work if the app has been Force Closed (double-tap Home and swipe up and away).Ĭonnect to Wi-Fi. Apple recommends that customers leave the OneDrive app running in the background. Learn how to turn Low Power Mode on/off.Įnable/disable Background App Refresh in the iOS settings: Settings > Scroll down to our app > toggle on/off Background App Refresh.ĭon't close the app. iOS won't let OneDrive backup your photos if the battery is less than 20%.Įnsure your device is not in Low Power Mode. If automatic camera upload isn’t working, or only some pictures are uploaded, follow these steps:Ĭonnect your charger. Note: To conserve battery life, iOS may go to "sleep" during a large camera upload, making the upload take a long time. ![]()
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